Refund Policy
Scope: Geography and Topic
Geographic scope: This refund policy applies to purchases made through zaltyrexkhexen.ddd. We serve customers in the United States and the European Union/EEA. Refund procedures may vary by region to comply with local consumer protection laws (e.g., EU Consumer Rights Directive, U.S. state laws).
Topic and product scope: This policy covers dietary supplements only. We do not sell prescription medicines. Our products are not intended to diagnose, treat, cure, or prevent any disease. Refunds are subject to the conditions stated below.
Google Ads compliance: Our refund and return practices support compliance with Google Ads policies for health-related product advertising. We provide clear, fair refund terms and do not engage in deceptive practices that would violate Google Ads Healthcare and medicines policies.
2. Eligibility
Refund requests may be submitted within 14 days of delivery for unopened products in original packaging.
3. Process
Contact us at support@zaltyrexkhexen.world or help@zaltyrexkhexen.world with your order details. We will provide return instructions.
4. Conditions
Products must be returned in resalable condition. Opened or used items are not eligible for refund. Shipping costs may apply.
5. Processing Time
Refunds are processed within 14 business days after we receive the returned product. The amount will be credited to your original payment method.
6. Exceptions
Custom or perishable items may not be eligible. Contact us for specific cases.